Rights and Obligations of the Parties

1. Rights and Obligations of hdslaw.vn

Rights of hdslaw.vn:

• Require the Client to provide complete and accurate information and documents needed to provide the service.
• Refuse or suspend the service if the Client breaches the agreement or makes a request contrary to the law.
• Require the Client to pay in full and on time as agreed.
• Exercise other rights under the contract, the service agreement and the law.

Obligations of hdslaw.vn:

• Provide the service in line with the agreed content, scope and timeline.
• Keep the Client's information and documents confidential in accordance with the law and the agreement between the parties.
• Notify the Client of any matters that may affect the delivery of the service.
• Receive and handle the Client's requests, feedback and complaints as required.
• Perform other obligations under the contract, the service agreement and the law.

2. Rights and Obligations of the Client

Rights of the Client:

• Receive the service in line with the agreed content, scope and timeline.
• Be informed about the service, costs and related conditions before using the service.
• Ask HDS for explanations and support while using the service.
• Request handling of complaints and feedback, and refunds in cases that meet the stated conditions.
• Exercise other rights under the contract, the service agreement and the law.

Obligations of the Client:

Provide complete, accurate and truthful information and documents as needed.

Cooperate with HDS during the provision of the service.

Pay the agreed fees in full and on time.

Not use the service for unlawful purposes.

Be responsible for the lawfulness and accuracy of the information and documents the Client provides.

Perform other obligations under the contract, the service agreement and the law.