Policies
Privacy Policy
Applies to the hdslaw.vn website and platform of HDS Law Company Limited. Download Word version
Today, the security of transaction information, personal information and a company's internal data is a matter of great public concern.
The hdslaw.vn website values the trust of its clients and is committed to strictly complying with confidentiality principles, treating them as a key element of all its activities.
We publish the terms below so that you know, and can be confident, that hdslaw.vn will always protect clients' privacy rights and sensitive information. Before accessing the site and providing information, clients should read this privacy policy carefully to avoid unwanted risks later.
1. Entity collecting and managing information
HDS LAW COMPANY LIMITED
Tax code: 0108553521
Date and place of issue: Issued on 13/12/2018 by the Hanoi People's Committee.
Address: Room 401, Floor 4, No. 169 Nguyễn Ngọc Vũ Street, Yên Hòa Ward, Hanoi, Vietnam.
Email: hdslaw.vn@gmail.com
Phone: 0901727373
Website: hdslaw.vn
2. Purpose and scope of collection
2.1. Purpose
The hdslaw.vn website collects client information in order to:
- Provide services according to the client's order
- Contact the client to confirm when a transaction occurs
- Support clients in special situations
- Manage and operate the website; send notifications, offers and promotions
- Prevent impersonation or unauthorized access to client accounts
- Receive feedback and suggestions to improve service quality
- Use information only for transactions, and not for any purpose beyond those stated above
- Where required by law, hdslaw.vn will provide information as required by the competent authorities
2.2. Scope of collection
Information that clients voluntarily provide when buying on the website, including:
- Full Name
- Phone Number
- Email (if any)
- Support request details (if any)
2.3. Scope of use of information
Information is used for the following purposes:
- Confirming orders
- Supporting clients while using the products
- Storing service order history, transaction values and payment methods to resolve issues that arise
3. Retention period
Personal information is stored on our internal systems for as long as the client uses the service, or until the client requests deletion of the data.
4. Commitment to information security
hdslaw.vn commits to:
- Not selling or exchanging client information for commercial purposes
- Sharing information only with the client's consent, or where necessary to complete the service (for example, handing it to a delivery provider)
- Providing information to the competent authorities when required by law
5. Parties who may access the information
- Partners authorized by hdslaw.vn to perform services (such as payment, delivery, etc.)
- Competent state authorities upon request
6. Right to correct and update information
Clients can correct and update their personal data by contacting hdslaw.vn by email or at the hotline published on the website.
7. Client rights
- Request access to, correction of, or deletion of personal information
- Opt out of receiving advertising and promotional messages
- File a complaint if a security violation is found
8. Changes to the privacy terms
hdslaw.vn may update this privacy policy when necessary. Any changes will be published openly on the website. Clients should check regularly to stay informed.
9. Complaint handling
If personal information is used for the wrong purpose, clients can file a complaint through:
HDS LAW COMPANY LIMITED
Phone number: 0901727373
Email: hdslaw.vn@gmail.com
Address: Room 401, Floor 4, No. 169 Nguyễn Ngọc Vũ Street, Yên Hòa Ward, Hanoi, Vietnam.
The maximum handling time is 03 working days from receipt of the complaint. hdslaw.vn prioritizes resolution through negotiation and mediation. If no agreement is reached, the client may take the matter to a competent authority.
10. Cookies and browser storage
The hdslaw.vn website uses cookies and browser storage (localStorage) in two groups:
- Necessary (always on): keeping your sign-in session, security, remembering order information, recording the referral code when a client opens a partner's referral link so that orders are attributed correctly, and remembering your cookie choices.
- Analytics (only if you consent): recording pages viewed and services of interest so HDS can improve its content and services. HDS uses Google Analytics to measure page views; this data is processed by Google on Google's systems.
You can change your choice at any time with the "Cookie Settings" button at the bottom of the page, or delete cookies in your browser settings. Turning off necessary cookies may stop some features (sign-in, ordering services) from working.
When you sign in or create an account on hdslaw.vn, you tick to agree to this Privacy Policy; the system records the time of your consent together with your account.