Intellectual Property · Standardized Services

E-commerce website notification service

Companies and household businesses selling through their own website or app must notify the Ministry of Industry and Trade on the e-commerce management portal before officially operating. HDS reviews your website, prepares the mandatory policies, files the notification and follows up until the dossier is confirmed.

Service group
Standardized
Timeline
Depends on the Ministry of Industry and Trade's processing time
Cost
From 2,000,000 VND
Format
Online or at the office

Overview

Companies and household businesses selling through their own website or app must notify the Ministry of Industry and Trade on the e-commerce management portal before officially operating. HDS reviews your website, prepares the mandatory policies, files the notification and follows up until the dossier is confirmed.

With a model that combines technology and lawyers, HDS standardizes information, drafts documents with its system and controls all outputs, saving you time while keeping you legally safe.

E-commerce website notification service
E-commerce website notification service – HDS Law Firm

Scope of Service

What HDS Does for You

  • Review website content against e-commerce regulations
  • Draft the mandatory policies: privacy, payment, delivery, returns and complaints
  • Create an account and file the dossier on the Ministry of Industry and Trade portal
  • Follow up and amend the dossier as requested until confirmed and the logo is displayed

Suitable when

  • Launching a company website or sales app
  • Website already operating but not yet notified
  • Changing the details of a notified website

Costs & Timeline

ItemCostNotes
Service fee under contract2,000,000 VNDDrafting and tracking the dossier · 01 e-commerce website(s)
Estimated total2,000,000 VND
Processing timeDepends on the Ministry of Industry and Trade's processing time

How HDS Works

  1. 01

    Choose the Right Service

    Explore and choose a service to fit your needs, and adjust the scope to optimize cost.

  2. 02

    Provide Information

    Enter information as the system guides you, or book a consultation directly with a lawyer.

  3. 03

    Review and Standardize

    Specialists review and standardize the information and determine the appropriate approach.

  4. 04

    Execution

    The system produces draft documents, or a lawyer proposes an approach for specialized issues.

  5. 05

    Completion and Delivery

    A lawyer reviews and hands over the documents, or acts directly on your behalf under a power of attorney.

Featured Cases

Trademark Registration · 2026

Keeping a coffee chain's brand name after a notice of refusal of protection

Coffee chain in Hanoi

Issue

The trademark application of a chain of 9 stores was about to be refused for being similar to a mark registered in 2018. Renaming would have meant replacing all signage and packaging.

What HDS did

Investigated use of the cited trademark and obtained a bailiff's record; compared 3 options; requested termination of the cited mark for 5 consecutive years of non-use; responded to the refusal notice and followed the application until the certificate was issued.

Result

The cited mark was invalidated; the client was granted a certificate for 2 classes and did not have to rename.

  • 7 monthsFrom the refusal notice to the invalidation decision
  • 2 classesGoods and services protected
  • 9 storesSignage kept unchanged

IP Infringement Enforcement · 2026

Taking Down Counterfeit Cosmetics Listings on an E-commerce Platform

Cosmetics manufacturer in Ho Chi Minh City

Issue

Counterfeits of a registered trademark were sold widely on e-commerce platforms at less than half the price, and customers complained about quality.

What HDS did

Collected evidence with a notarized record (vi bằng); sent warning letters to the stores; asked the platforms to act under their intellectual property protection mechanisms; asked the market management authority to inspect the supply source.

Result

The infringing stores were taken down; the source facility was fined and the goods destroyed.

  • 12Infringing stores removed
  • 3 weeksFrom evidence gathering to takedown

View All Cases

Frequently Asked Questions

Which websites must be notified to the Ministry of Industry and Trade?

Websites and apps that companies or household businesses build to sell their own goods or services must be notified. Websites that provide e-commerce services to others (marketplaces and similar) are subject to registration, which is a separate procedure.

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HDS Execution System

Start Handling Your Legal Work with HDS

Faster – Clearer – More Efficient

You provide the information and HDS handles the rest. Leave your phone number and a specialist will contact you to define the scope and give you a quotation before work begins.

  • Clear quotation before we start
  • No unexpected extra costs
  • Every output controlled by lawyers

Your information is protected under our privacy policy.

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